Terms of Service

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Returns

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products :
1. Special orders and products that are custom configured to your specifications.
2. Products sold “as is” or “used” or that have been installed or used after receipt.
3. Firearms, once transferred to buyer
4. Illumination devices, electronic sights, optics and night vision equipment.
5. Once a NFA item has been submitted for transfer, a return will NOT be authorized for any reason.
6. It is our policy not to accept returns on body armor. Once armor has been ordered and shipped, it is no longer under our care and is considered the property of the customer.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before
USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

Body Armor Purchases

We will only ship to states where Body Armor is allowed, please know your local and federal laws prior to purchasing. Residents of Connecticut are prohibited from buying Body Armor. By making a purchase on our website (roetactical.com) or in person of our Body Armor you agree that you are :

• A U.S. Citizen
• Are 18 years or older
• Have no felony convictions
• Legally allowed to purchase and use the item in your state.
• Agree to these Terms and Conditions
• Not involved with criminal organizations and are only purchasing for lawful purposes.
• Not purchasing the item on behalf of someone else in order to avoid complying to these Terms and Conditions.
• Assume all risks of use or misuse, and agree not to hold Rules of Engagement Tactical, LLC (www.roetactical.com) liable in any way.
• Ensure that your ballistic panels are properly inserted and installed.

Though we have 100% confidence in our products, we must always remind the purchaser to NEVER TEST BODY ARMOR ON A PERSON! It is important to remember that nothing is “bulletproof”. Our body armor is only bullet resistant, and if a bullet strikes you there is always a risk you will be injured or killed.

Limitation of Liability

Rules of Engagement Tactical, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Rules of Engagement Tactical, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Rules of Engagement Tactical, LLC assumes no liability for your use or misuse of any item sold or donated, including without limitation any incidental or consequential liability. All warranties, including the warranties of fitness for a particular purpose and merchantability is hereby excluded. No oral agreement or warranty of any kind shall be binding unless in writing and signed by the manufactures. Statements, images, or descriptions are informational only and are not given as a warranty in any way. Rules of Engagement Tactical, LLC and its distributors/manufacturers do not cover any consequential damages, and its liability is limited to working with the customer and manufacturers to repair or replace defective items.

Warranty Information
ROE Tactical does not offer any warranty expressed or implied, and is not a warranty or repair center for any manufacturer. If a product should require warranty replacement or repair, this must be performed by the manufacturer. All Warranty items should be returned directly to the manufacturer per the manufacturers policies. Please contact the manufacturer for instructions and procedures.

In no instance will ROE Tactical reimburse a customer for work completed on products purchased from ROE Tactical.

International Traffic in Arms Regulations (ITAR)/Export Administration Regulations (EAR):

Products purchased from this website may contain hardware/technical data within the definition of 15 CFR Chapter VII, Subchapter C –
EXPORT ADMINISTRATION REGULATIONS Part 730 through 774, as well as 22 CFR Chapter I, Subchapter M – INTERNATIONAL TRAFFIC IN ARMS REGULATIONS part 120 through 130, and may be subject to the export control laws of the U.S.

The unauthorized reproduction, dissemination, or transfer of these products or technical data by any method to a foreign person, whether within the U.S. or abroad without the written authorization of the Department of Commerce Bureau of Industry & Security (BIS), Department of State Directorate of Defense Trade Controls (DDTC), or Department of Treasury Office of Foreign Assets Controls (OFAC) is strictly prohibited by law. (Please see 15 C.F.R., 22 C.F.R., 18 U.S.C., 22 U.S.C., and 50 U.S.C. for additional information)

Due to these laws and regulations, Rules of Engagement Tactical, LLC is required to only sell these products to lawful U.S. persons unless with an approved export license and therefore we use a simple method to verify proof of citizenship/residency before processing and delivering purchased ITAR/EAR covered products. By placing an order on our website you agree to these requirements and that a request for your passport, birth certificate, and/or other form of identification may be required. If you refuse to provide this information your order will be canceled and a full refund will be provided.

Some individuals may question this as us refusing to sell to law abiding citizens and this could not be further from the truth. In fact, the entire point of this policy is to ensure we are only selling to legal law abiding U.S. persons. Please know that although other companies may accept a driver’s license as proof of citizenship/residency this is not an effective way to prove citizenship/residency as many States within the U.S. are now allowing foreign persons and even illegal aliens to obtain drivers licenses and other federal and state identification and benefits.

The risk posed with a foreign person obtaining this equipment whether internationally or domestically without the proper approval is too great for Rules of Engagement Tactical, LLC to take without this simple policy. We understand there are alternative choices in the market and are not forcing this policy on anyone who chooses to buy elsewhere. Please know your business is extremely important to us and so is the National Security of the United States.

To learn more about these regulations and laws please visit the agency websites below :

ITAR REGULATIONS

EXPORT ADMINISTRATION
REGULATIONS

OFFICE OF FOREIGN
ASSETS CONTROL

If you have additional questions on this matter please feel free to contact ROE Tactical, or feel free to contact the U.S. government agencies directly to inquire about the specific laws or regulations cited above.

Shooting Targets:

All of our shooting targets are intended to be shot at a minimum range of 100 yards. Shooting closer may cause personal injury and rapid fatigue of the targets life. Purchaser agrees to always maintain a safe shooting distance at all times.

Shooting Targets sold by Rules of Engagement Tactical, LLC have no warranty, either expressed or implied. There are many variables that can affect target life. Distance and ammunition are the two biggest contributors to rapid fatigue. Our targets should only be shot at with “ball” ammo traveling a maximum of 3200 feet per second (FPS) from 100 yards. By purchasing any of our target products, the purchaser agrees to hold harmless Rules of Engagement Tactical, LLC (roetactical.com) regarding any personal or property damage sustained while shooting at our products. We and our manufacturers do not cover any consequential damages, and our liability is limited to working with the customer and manufacturer in ensuring the repairing or replacing of defective goods.

Our targets are sold “AS IS” and “WITH ALL FAULTS”. All warranties, including the implied warranties of fitness and merchantability, incidental and/or consequential damages are excluded. Purchaser covenants and agrees that the purchaser or his heirs, agents, assigns shall NEVER bring any action in any court of law regarding ANY issue arising from the Purchase and Sale of product(s) sold by Rules of Engagement Tactical, LLC (www.roetactical.com). If any part of these Terms is held to be invalid by a court of competent jurisdiction, such shall not affect the validity of any other part of these Terms. Headings are for convenience only, and do not limit or affect these Terms.

We neither assume, nor authorize any person to assume for us any liability in connection with the sale or use of the goods sold, and there are no oral agreements or warranties collateral to or affecting this agreement. We hereby give notice that any statement made by us in the sale of the goods, shall not create any warranty that the goods shall be fit for any particular purpose. Statements, images or descriptions are informational only, and not made or given as a warranty of the goods in any way. We specifically disavow any other representation, warranty, or liability related to the condition or use of the goods.

We do not cover any consequential damages, and our liability is limited to repairing or replacing defective goods. This product is sold “AS IS” and “WITH ALL FAULTS”. The entire risk as to the quality and performance of the product is with the buyer. We are not an insurer, and bear no liability for any use, misuse, or failure to perform. All warranties including the implied warranties of fitness and merchantability and incidental and/or consequential damages are excluded. Purchaser covenants and agrees that the purchaser or his heirs, agents, assigns shall NEVER bring any action in any court of law regarding ANY issue arising from the Purchase and Sale of product(s) sold by Rules of Engagement Tactical, LLC(www.roetactical.com).

Medical Equipment or Supplies

By purchasing these products, the purchaser warrants and attests that they have the necessary training, certifications and/or authorizations to properly deploy and use these products.

The purchaser also assumes any and all liability for events arising from their use of the products and will not hold any person or business associated with Rules of Engagement Tactical, LLC nor the company of Rules of Engagement Tactical, LLC, civilly or criminally liable.

Promotional Discounts
Promotional discounts, such as the newsletter signup, has a one per customer limitation. ROE Tactical reserves the right to limit any use of promotional code at any time.
Promo codes and other discounts ROE Tactical offers can not be “stacked” with other promotions or on sale items. ROE Tactical reserves the right to cancel, delete, or modify orders for customers. This includes customer orders that do not abide by rules set forth, such as a limit on the number of products that can be purchased.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Rules of Engagement Tactical, LLC, or its vendors and used with expressed permission. The collective work includes works that are licensed to Rules of Engagement Tactical, LLC. Copyright 2016, Rules of Engagement Tactical, LLC ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Rules of Engagement Tactical, LLC or purchasing Rules of Engagement Tactical, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Rules of Engagement Tactical, LLC. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Rules of Engagement Tactical, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Rules of Engagement Tactical, LLC,and associated manufacturers, used in the site are trademarks or registered trademarks of Rules of Engagement Tactical, LLC or the respective manufacturer.

Typographical Errors

In the event that a Rules of Engagement Tactical, LLC product is mistakenly listed at an incorrect price, Rules of Engagement Tactical, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Rules of Engagement Tactical, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rules of Engagement Tactical, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Changes to Terms/Termination of Terms

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated or changed by Rules of Engagement Tactical, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notices

Rules of Engagement Tactical, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Rules of Engagement Tactical, LLC.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Rules of Engagement Tactical, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Rules of Engagement Tactical, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Rules of Engagement Tactical, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Rules of Engagement Tactical, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Rules of Engagement Tactical, LLC in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Rules of Engagement Tactical, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Rules of Engagement Tactical, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Rules of Engagement Tactical, LLC, Rules of Engagement Tactical, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Rules of Engagement Tactical, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Rules of Engagement Tactical, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).